Hi, please accept our sincere and deepest apologies for the inconvenience. I have a pending support ticket which has been open for weeks now and so I have had to just take a loss on this and purchase a different VPN from a higher rated company. They won’t issue me a refund and as of today, are still ignoring me. My login details were, and have always been, entered correctly because I can easily login to my account via a browser.Ĭustomer service stopped replying to my help requests. Unfortunately it wasn’t as simple as that.
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I was getting an error message saying that my login details or password was wrong and customer support told me the same. The service worked for around 8 weeks then suddenly I wasn’t able to login via the app. Please reach out to us at from the email address associated with your account - we’ll be happy to help!ĭownloaded PureVPN 6 months ago and purchased a year’s plan. Hi, we’re very sorry to hear about your experience and would like to investigate this issue further.
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leaving you with two options NO CONNECTION or having to delete and reinstall Thats right, when it can't connect disabling the VPN to get normal service is impossible without deleting and rebooting!!!!! PC Not so many problems, but often some countries think i'm in another and doesn't spoof well enough to be honest. I guess tAlways ON is a pain, at least once a week you will have no service, to the point where the only way to get a connection is to delete and reboot because it takes over your service, if it has trouble connecting then stopping it completely is NOT possible. As far as I'm aware this is automatic to save bandwith on there side. When viewing something like a video or any high bandwith content it will automatically cuts off. IPHONE Been stuck with this app for 6months as I got a subscription.
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Your account will be charged for renewal within 24-hours before the end of the current period.Īny unused portion of the free trial period will be forfeited at the time you opt for a paid plan. Subscription renews automatically unless auto-renew is turned off at least 24-hours before the end of the current period. These can be managed through your app store account settings. Upon purchase confirmation, payment will be charged to your iTunes account.Īll subscriptions are subject to auto-renewal. If you subscribe via iTunes, your Apple ID account will be charged on the last day of your free trial. You can choose between 3 plans: 1 month, 6 month & 1 year This feature makes sure that your personal data is never compromised. If your VPN connection drops, the Kill Switch feature automatically disconnects your Mac, iPhone or iPad from the internet until the connection is restored. Proxy protocol allows you to stream without any interruptions at the fastest possible speed. We are here for you round the clock to help you with any questions or issues on live chat, email, and through our support center. PureVPN is also externally audited by Altius IT. PureVPN is the industry's first VPN that qualified KPMG’s ‘always-on’ audit setting for its no-log policy, enabling the auditing firm to conduct surprise audits. PureVPN's 256-bit encryption initiates a secure connection with the VPN server and ensures your data is transmitted securely. Once you connect to PureVPN, you get AES encryption by default. This means that you can protect all your devices simultaneously.Ĭonnect to 6500+ VPN servers located in over 140 countries to safely access content worldwide at a fast speed.
You can bypass geo-restrictions and safely access any website, streaming service or app around the world without interruptions.Įach PureVPN account allows you to connect to up to 10 devices at a time. Unrestricted access to your favorite websites, apps and more Perfect if you’re double-minded or hesitant to make a long-term commitment. Enjoy safe and private internet access in one click.Get started on your 7-day free trial now: With a 4.7/5 rating Trustpilot, we’re one of the most trusted premium services for a safe and unrestricted internet experience.Īll you have to do is select the location of your new IP address on our app and we’ll take care of the rest.
PureVPN is the best VPN for iOS if you’re looking for online privacy without compromising on speed and security.
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